Shipping policy
Our standard processing time is 1–3 business days (Monday–Friday), excluding holidays.
Orders placed with UPS Next Day Air before 1:00 PM PST will ship the same business day. Orders placed after the cutoff time or over the weekend will ship the next business day.
All orders ship from Los Angeles, CA. While we stock items in bulk, inventory may fluctuate based on daily online and in-store sales. If an item in your order is out of stock, you will be issued a full refund for that item and the remaining items will ship as scheduled.
If you need your order to ship immediately, please contact us prior to placing your order to confirm availability and shipping timing. You can reach us at info@planetrhinestone.com or Text 213-466-1442
Packages with free standard shipping are sent via USPS First-Class Mail. Please note that all delivery timeframes are estimates, and Planet Rhinestone is not responsible for carrier delays.
Available shipping options are as follows:
|
U.S SERVICE |
DELIVERY TIME |
|
Ground Advantage |
3-7 Business Days |
|
USPS Priority Mail |
3-5 Business Days |
|
**UPS Ground |
1-5 Business Days |
|
**UPS 2nd Day Air |
2 Business Days |
|
**UPS Next Day Air |
1 Business Day |
** Preferred Shipping Methods
Business days are counted from the day shipped to the next business day as one day and so on. This does not include Saturdays, Sundays or holidays.
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Orders placed outside of the United States are shipped from Los Angeles CA, via DHL. Customers are responsible for any customs duties, fees, or taxes required by the customs authority in their perspective countries.
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Planet Rhinestone is not responsible for refunding costs for lost, stolen or confiscated items.